25 February 2022
BANGKOK, Thailand

The following is a question and answer session with Yannix’ Senior Recruiter, “Tarn.” Look for Tarn at Yannix virtual University Recruiting Events and Job Fairs, and in person when the global health crisis has finally subsided.

YNX: Tarn, please give us a little background on what you were doing before you came to Yannix.

Tarn: I graduated with a bachelor’s degree from Bangkok University Faculty of Communication Arts where I majored in Advertising.

After graduation, I started a multimedia business with a friend. It was a job that I was keen on doing because I had majored in Advertising. We created design signage and presentations.

After a while, I wanted to try something different. At that time in my life, I thought I wanted to work at a corporate enterprise where I would be an office girl who went to work dressed in proper office attire every day. So, I decided to take on a full-time job working at a bank. I ultimately resigned from that job because part of my job responsibilities was selling insurance, and I quickly learned that insurance sales just wasn’t for me.

While my bank experience wasn’t exactly what I had hoped it would be, I learned a lot about myself in the process. One positive that I took from that experience was that I leveled up my people skills while working with the bank’s customers. The key takeaway was that I learned that I really enjoy working with people.

YNX: Why did you join Yannix?

Tarn: Soon after my job at the bank, a friend of mine suggested that I apply for an International Project Coordinator position with Yannix. My friend already worked there, and I was intrigued that Yannix worked on big Hollywood movies, television series and cutting edge television advertisements.

It was 2015, and at that time, I knew almost nothing about Yannix. I only knew that the position my friend had told me about required English language proficiency. As it turned out, the coordinator position wasn’t a good fit for me, but fortunately there was also a job opening in the Human Resources Department. Since I enjoy working with people, I applied for the HR position instead.

During my job interview, there was a test I took where one of the tasks I needed to perform was a role play where I was supposed to invite potential recruitment candidates to visit our job fair booth. I guess I did alright as I got the job.

In retrospect, I joined Yannix because the opportunity presented itself to me, and in that moment, I simply seized the opportunity. However, I remain at Yannix because I get to work with an amazing team that works well together and has each other’s backs. I love what I do, and I really love being part of our team.

YNX: What challenges do you face as a Senior Recruiter?

Tarn: In the last few years, the global health crisis has presented all of us with significant challenges, but it has made it especially difficult to conduct our recruiting/hiring practices as we normally would do.

Fortunately, we have been able to work with faculty and university administrators to participate in “virtual” recruiting events such as online job fairs so we can continue our outreach to students.

While I still miss being able to visit campuses in person to meet with students and faculty, I am grateful to be able to utilize technology in order to continue our efforts to promote Yannix and recruit students.

YNX: How does the Yannix hiring process work?

Tarn: At Yannix we review every single resume to screen for viable candidates. Our objective is to open the lines of communication with as many potential candidates as possible. When we find interesting candidates, we contact them to set up an interview.

Pre-COVID-19, we would conduct an ”in-person” meeting, but due to the global health crisis, we usually begin the process with a telephone interview. The kinds of questions we ask during the job interview can vary depending on the position for which the applicant has applied.

YNX: How does the interview/hiring process work when you are recruiting candidates directly from universities?

Tarn: I always try to create a friendly atmosphere during the job interview. I try to engage in small talk to start as I want candidates to be comfortable during the interview process so that they can be open and forthright in their responses. I’m trying to learn as much about the person as I can so I can determine whether the candidate will be a good fit for our team, and also to determine where in our organization they might fit best.

Sometimes a candidate will apply for a position, but during the interview process it becomes clear that the interviewee might be a better fit for a different job position.

For example, a candidate who applies for a position as a Software Developer might ultimately turn out to be a better fit as a Production Operator.

At Yannix, we never dismiss a candidate just because they aren’t a good fit for the position for which they interviewed. We always try to identify people who might be a good fit for Yannix, and then we can see if there’s an open position that might be a better fit for the candidate than the position for which they applied.

My pathway to Yannix serves as a good example. I first came to Yannix because they were looking for an International Project Coordinator, but in the end, I was hired to work in Human Resources as a Recruiter.

YNX: What are you looking for when you are evaluating a job candidate?

Tarn: There is such a wide range of employment possibilities at Yannix. The specific qualifications can vary depending on the position the candidate is seeking. We are always looking for engineering and programming talent, and at the same time, we are also always looking to attract communicators who speak English well.

First of all, we look for “hard skills” to determine whether a potential candidate has the background we’re looking for. Hard skills are the qualifications listed on a candidate’s CV or resume that can help the person get in the door for an interview. Hard skills are important because they are often the kinds of technical abilities that strong candidates possess that are usually obtained through specialized education and training. Strong candidates usually possess these fundamental skills at some level, and these abilities can often be developed and enhanced over time.

Hard skills might get a candidate in the door for an interview, but during the actual interview process, we look more for the kinds of “soft skills” that reflect the candidate’s overall attitude, maturity, personality, and ability to communicate and work well with others. These soft skills are the more tangible traits that can’t really be gauged from looking at a CV/resume. Soft skills are what we look for during the actual interview process that helps us determine whether a candidate is right for our team.

YNX: What advice do you have for the potential candidates that are reading this?

Tarn: For starters, I recommend that students do their homework. Follow Yannix on social media (Facebook, Instagram, and LinkedIn) and visit our homepage (www.yannix.com) periodically. This will help interested students to learn about Yannix and will keep them up-to-date regarding upcoming recruiting events at their school.

Follow Yannix on Social Media:

LinkedIn – Yannix
https://www.linkedin.com/company/yannix-thailand-official/

Facebook – Yannix Official
https://www.facebook.com/yannixofficial/

Facebook – Yannix Thailand Jobs Page
https://www.facebook.com/yannixthailandjobs/

Instagram – Yannix Official
https://www.instagram.com/yannix_official/